The team at Service Bridges aims to offer sweeping reform in providing the Deaf, Deaf-Blind, Hard of Hearing, and Late-Deafened communities across Western New York access to ASL interpreters in support of the vision of a truly inclusive communication experience.
The team at Service Bridges is excited to meet you! Please take a moment to learn a little more about us and how you can reach us at the office. We look forward to working with you soon!
Jason holds a Bachelor's degree from the Rochester Institute of Technology and a Master's degree from Adelphi University, each in Social Work. After spending 7 years as a Director of Community Education & Advocacy and watching his community continue to suffer, Jason created Service Bridges to be a Deaf owned and led organization that is uniquely positioned to serve his community, seeking to ensure the full communication access due to them. As an American Sign Language Teaching Association (ASLTA) certified instructor, Jason is a tireless educator who utilizes a visual experience, linguistics and iconic stories from history of medicine, politics, activism, art, science and technology to reach his students in a profound and special way. A lifelong advocate, he has served the Deaf community in an official capacity for over 22 years advocating for communication equality and a top quality sign language experience for all at all times. You can reach Jason via e-mail at Jason@ServiceBridges.com, or via videophone (available to both Deaf and hearing callers) at 716.226.1402.
Joe holds both a Bachelor's (BBA) & Master's (MBA) degree in Management Science from Saint Bonaventure University with more than 20 years of experience in operations, process design/engineering and project management. Joe's skill set is a valuable asset to our mission of bringing businesses closer to the Deaf community by creating stronger partnerships and establishing greater communication access for the Deaf community. An advocate for dog rescue, Joe is proud Pop to Sebastian, the only Service Bridges team member with 4 legs! Be sure to check out Sebastian working hard at the office on our Facebook page too. Joe can be reached at the office by phone at 716.371.1390 or via e-mail at Joe@ServiceBridges.com.
Having earned a BA in Psychology from Lake Erie College, Marlene brings years of experience in the execution and administration of corporate benefit programs. She has earned multiple designations such as her CEBS, GBA, & RPA. An avid traveler, Marlene enjoys exploring the world and pursuing new experiences. Marlene can be reached at the office at 716.371.1390 or via email at marlene@servicebridges.com.
My first Deaf friend and I met taking a class together in college. I quickly found myself driven to learn American Sign Language so we could communicate. This chance encounter led me to developing my passion for sign language and eventually toward earning my bachelor’s degree in ASL-English Interpreting at the National Technical Institute for the Deaf (NTID) at Rochester Institute of Technology (RIT). I love the variety of work we get to do. I love that everyone who works here truly supports the mission of wanting quality interpreting services and full access for the Deaf community. The interpreters are all a pleasure to work alongside of, and truly care about the work that we do. Rachel can be reached at the office by phone at 716.371.1390 or via e-mail at rachel@servicebridges.com.
I met several Deaf people throughout my life that inspired and helped me to recognize the problematic communication gaps facing their community and want to ensure full access to those who don’t have it. This motivated me to earn my bachelor’s degree in ASL-English Interpreting at the National Technical Institute for the Deaf (NTID) at Rochester Institute of Technology (RIT). I’ve always enjoyed working with people and having a variety of job assignments while interacting with people are what I enjoy about being a sign language interpreter. I value the trust that the Deaf community has put in me. I appreciate the opportunities that I have working in service to this community.
A great ASL 1 teacher and a love for analyzing language and how people communicate prompted me to begin a career as an ASL-English interpreter. I earned my bachelor’s degree in ASL-English Interpretation from the National Technical Institute for the Deaf (NTID) at Rochester Institute of Technology (RIT) with magna cum laude honors. Most importantly, I want the Deaf community to know I am so grateful for the opportunity to serve you and will always be working to improve and elevate my skill set to provide the best service levels and experience.
“Making communication happen” is how I’d describe my job as a staff interpreter at Service Bridges. I love doing something different every day, working with the community, refining my language, and bridging any gaps in communication that I can! I earned my bachelor’s degree in ASL-English Interpreting at the National Technical Institute for the Deaf (NTID) at Rochester Institute of Technology (RIT) with summa cum laude distinction and returned home to Buffalo. I love working for Service Bridges because it is important for me to work for a Deaf owned agency. Jason goes above and beyond for all clients and interpreters, and always advocates for the best access in our community. Service Bridges also has a great group of interpreters that are skilled and wonderful to work with!
